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What are the Key Problems with HP’s OpenView Network Monitoring Software?

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by: Sukhdeep
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Date: Wed, 4 Aug 2010 Time: 5:42 AM

Network Management requires a hefty set of tools, especially when you’re dealing with large systems. Network managers need to be concerned with the implementation, best practices, as well as choosing the right vendor to go with for NPM.

Often, those who currently are not using a network performance management solution turn to HP’s OpenView enterprise solution. This is usually because they are already a good HP customer and once their system has grown enough that it needs more data in order to be properly managed, HP’s product managers introduce them to the OpenView NPM solution.

There are some things, however, that you should be aware of when thinking about using OpenView as a solution to your performance management initiative.

1.      You May Need to Bring in Outside Consultants to Set up HP OpenView

OpenView is a complex system, and in order to get it running at its full potential, you’ll need specialists who are fully trained to handle the task. Additionally, if problems crop up after the setup phase, you may need to bring in these consultants once again.

2.      OpenView Focuses on Fault Management


While performance management is the name of the game, it seems as though OpenView is stuck in fault management mode. There’s nothing wrong with that, but if HP is going to properly compete in the network performance management space, OpenView needs to be able to perform at a higher level than just letting administrators know when something goes down.


3.      Application Performance Monitoring


More so than ever before, applications now run on servers. Perhaps this seems intuitive to you, but OpenView does not have application performance monitoring, known as APM, as a part of their package. This means, for example, that the new webapp your users now have is freestanding on your server, and there is no way to get alerts and performance data to adjust accordingly when there are problems with HP’s solution.



Along with the three listed points above that detract from OpenView’s ability to compete is the lack of NetFlow functionality and VoIP network management capabilities. Also compounding the problem is that OpenView is much more expensive to purchase and maintain over time. Make sure that you consider all of your options when deciding to take the plunge with NPM software.

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Sukhdeep Singh

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